Vivi Poit

👩‍💻 Tech Lead | Senior Specialist (Principal Software Engineer) 👩‍💻

Seasoned technical leader building systems and teams that deliver tangible results. 📈
Business-aware engineer who embraces constraints and tradeoffs
to deliver resilient software for the real world. 🚀

Technical Highlights

Known for turning complex, high-risk initiatives into stable, production-grade systems.

Multi-Method MFA Transformation

Architected and led delivery of a multi-factor authentication redesign for a high-scale enterprise identity provider (~2M weekly logins). Transformed a constrained single-method MFA implementation into a multi-method, user-configurable system, introducing flexible authentication flows, extensible domain modeling, and backward-compatible rollout strategies across distributed services.

MySQL Redis Ruby Rails JavaScript React Multi-Factor Authentication (MFA)

Enterprise Data Modernization

Transformed a legacy, high-volume MySQL (RDS) data layer operating at billion-row scale by introducing the team’s first data lake integration. Architected and delivered ingestion pipelines that enabled scalable analytics, observability, and downstream data consumption. Collaborated across engineering and data platform teams to establish data contracts and integration patterns, extending impact beyond the immediate system.

AWS S3 AWS IAM GitHub Actions MySQL Databricks

Enterprise IdP Microservices Migration

Led a cross-functional engineering effort to re-architect a public-facing enterprise identity provider serving ~2M weekly logins. Drove the transition from a monolithic Rails application on EC2 to domain-driven microservices on EKS, with separate Rails APIs and React frontends. Coordinated across teams to ensure a seamless cutover with zero customer impact across SAML and OIDC integrations.

AWS EC2 AWS EKS AWS RDS AWS SES Rancher NewRelic Splunk MySQL Redis Ruby Rails JavaScript React Akamai CloudFlare Multi-Factor Authentication (MFA) OpenID Connect (OIDC) SAML Twilio

Embedded Messaging SaaS Platform

Played a key role in architecting and delivering a greenfield SaaS platform for WhatsApp-based customer engagement. Led design decisions across data modeling, backend services, and frontend development. Engineered scalable embeddable JavaScript assets and integrated with external messaging APIs, enabling high-performance adoption across diverse client environments.

Azure Postgres Ruby Rails JavaScript Vue.js CloudFlare WhatsApp

International Tour Operations Platform

Led the end-to-end design and evolution of a tourism platform powering operations for 100+ employees across multiple countries. Built a multilingual, multi-currency system supporting ~16K annual customers, balancing technical scalability with real-world operational needs like peak-season load and unreliable connectivity.

AWS S3 AWS Certificate Manager AWS CloudFront AWS CloudWatch AWS Lambda AWS API Gateway NewRelic Postgres Memcached Heroku Python Ruby Rails JavaScript jQuery Stimulus Notion Telegram

Runner Registration & Management System

Built and scaled a high-throughput, public-facing runner registration platform for regional half-marathon events. Designed for burst traffic during peak signup periods. Enabled real-time enrollment, resilient payment processing, and operational control through integrated admin tooling.

AWS Route 53 AWS Certificate Manager AWS CloudFront AWS CloudWatch NewRelic Postgres Memcached Heroku Ruby Rails JavaScript jQuery Stimulus Cielo

Regional Ecotourism Operations Platform with Custom E-commerce

Led the architecture and evolution of a multi-highlight regional ecotourism platform over several years, establishing a scalable foundation for real-time inventory, reservations, and multi-provider integrations across teams. Included payment processing and internal admin tooling. Owned platform infrastructure and DevOps across Heroku and AWS.

AWS EC2 AWS RDS AWS S3 AWS IAM AWS Route 53 AWS Certificate Manager AWS CloudFront AWS CloudWatch NewRelic MySQL Postgres Memcached Heroku Ruby Rails JavaScript jQuery Stimulus Bash RESTful API Twilio Cielo BTMS PMS Omnibees PullWebService

Leadership & Influence Highlights

Recognized by peers and stakeholders for leadership, mentorship, and team impact.

Leadership & Ownership

“Vivi consistently demonstrates strong leadership qualities… ensuring the whole team gets their work done.”

“She steps in seamlessly to cover leadership gaps and keeps delivery on track.”

Mentorship & Team Growth

“An exceptional mentor… always helping teammates learn and improve their skills.”

“A dedicated mentor to junior talent, providing guidance and support.”

Communication & Influence

“Even non-technical audiences can follow her demos.”

“Brings a calming presence and communicates complex ideas clearly.”

Team Impact & Culture

“Vivi is delightful to work with… a strong contributor to team cohesion.”

“A passionate technologist with a high social IQ focused on positive outcomes.”

Education

Champlain College

MS in Software Engineering & Project Management (in progress, expected 2026)

University of Chicago

Professional Certificate in DevOps, 2024

Appalachian State University

Bachelor’s Degree, 2007